Privacy Policy

Last updated: March 10, 2026

Your Privacy Matters to Us

At Selllin, we are committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, share, and protect your data when you use our platform.

Quick Overview

We collect minimal data

Only what's necessary for KYC and transactions

Bank-level encryption

Your data is secured with AES-256 encryption

No data selling

We never sell your personal information

You control your data

Request deletion or export anytime

1. Information We Collect

Account Information

When you create an account, we collect:

Full name
Email address
Phone number
Password (encrypted)
Profile photo (optional)

KYC Verification Data (For Sellers)

To verify sellers and prevent fraud, we collect:

Government-issued ID (Aadhaar, PAN, Passport, or Driver's License)
Live selfie photograph for identity verification
Date of birth
Address proof
Bank account information for payments

Note: KYC documents are encrypted and stored securely. We use third-party KYC providers who comply with Indian data protection regulations.

Transaction Information

Purchase and sales history
Payment method details (last 4 digits only)
Shipping addresses
Communication between buyers and sellers
Reviews and ratings

Automatically Collected Information

IP address and device information
Browser type and operating system
Pages visited and time spent on platform
Referring website
Location data (approximate, based on IP)

2. How We Use Your Information

We use your information for the following purposes:

Platform Operations

Creating and managing your account
Processing transactions and payments
Facilitating communication between buyers and sellers
Providing customer support

Security and Fraud Prevention

Verifying user identities through KYC
Detecting and preventing fraudulent activities
Monitoring for suspicious transactions
Enforcing our Terms of Service

Improvement and Personalization

Analyzing usage patterns to improve our services
Personalizing your experience
Recommending relevant products
Conducting research and development

Communication

Sending transaction confirmations and updates
Notifying you of important account changes
Marketing communications (with your consent)
Customer support inquiries

Legal Compliance

Complying with Indian laws and regulations
Responding to legal requests and court orders
Enforcing our rights and protecting our users

3. How We Share Your Information

We do not sell your personal information. We may share your data only in these situations:

With Other Users: Buyers and sellers can see each other's public profile information, ratings, and reviews. Shipping addresses are shared only after a purchase is confirmed.
Service Providers: We work with trusted third parties for payment processing, KYC verification, cloud hosting, email delivery, and analytics. These providers are bound by confidentiality agreements.
Payment Partners: Payment information is shared with our payment gateway partners (Razorpay, PayU) to process transactions securely.
Legal Requirements: We may disclose information if required by law, court order, or government request.
Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity.
With Your Consent: We may share your information with other parties when you explicitly consent.

4. Data Security

We implement industry-standard security measures to protect your information:

🔐 Encryption

All data transmitted is encrypted using TLS 1.3. Sensitive data at rest is encrypted with AES-256.

🛡️ Access Controls

Strict access controls ensure only authorized personnel can access user data.

🔍 Monitoring

24/7 security monitoring to detect and respond to potential threats.

✅ Compliance

Regular security audits and compliance with Indian data protection regulations.

Important: While we implement strong security measures, no system is 100% secure. Please use strong passwords and enable two-factor authentication for additional protection.

5. Cookies and Tracking

We use cookies and similar technologies to enhance your experience and analyze platform usage:

Essential Cookies: Required for platform functionality (login, shopping cart, security)
Analytics Cookies: Help us understand how users interact with our platform (Google Analytics)
Preference Cookies: Remember your settings and preferences
Marketing Cookies: Used for personalized advertising (only with your consent)

You can control cookie preferences through your browser settings. Note that disabling certain cookies may affect platform functionality.

6. Your Privacy Rights

You have the following rights regarding your personal information:

Access

Request a copy of your personal data we hold

Correction

Update or correct inaccurate information

Deletion

Request deletion of your account and data (subject to legal requirements)

Export

Download your data in a portable format

Opt-Out

Unsubscribe from marketing communications anytime

To exercise these rights, contact us at privacy@Selllin.com or through your account settings.

7. Data Retention

We retain your information for as long as necessary to:

Provide our services to you
Comply with legal obligations (tax records, dispute resolution)
Resolve disputes and enforce agreements
Prevent fraud and abuse

After account closure, we delete or anonymize your data within 90 days, except for information we're required to retain by law (typically 7 years for financial records).

8. Children's Privacy

Selllin is not intended for users under 18 years of age. We do not knowingly collect personal information from minors. If you believe a child has provided us with their information, please contact us immediately.

9. International Data Transfers

Your data is primarily stored on servers located in India. Some of our service providers may be located outside India. When we transfer data internationally, we ensure appropriate safeguards are in place to protect your information.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of significant changes via email or through a prominent notice on our platform.

The "Last Updated" date at the top of this policy indicates when it was last revised.

11. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us:

Data Protection Officer

Selllin India Pvt. Ltd.

Address:
Bandra Kurla Complex
Mumbai, Maharashtra 400051
India

Email: privacy@selllin.com
Phone: +91 1800-123-4567

Your Trust is Our Priority

We are committed to transparency and protecting your privacy. If you have any concerns about how your data is handled, we're here to help. Your privacy matters to us, and we continuously work to maintain the highest standards of data protection.